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Ericsson Leverages SAP Data Fabric to Enhance AI Capabilities

Ericsson is modernizing its core systems and utilizing AI to improve decision-making and efficiency, led by VP Esra Kocatürk Norell.

Ericsson is embarking on a significant transformation by integrating SAP data fabric to scale artificial intelligence across its business operations. This initiative is part of a dual-track strategy aimed at modernizing core systems and enhancing decision-making through data and AI, as reported by IT Brief.

Modernization of Core Systems

The first track of Ericsson's transformation focuses on the modernization of its core systems. This includes implementing side-by-side extensions on the SAP Business Technology Platform and adopting a clean-core approach. This strategy is designed to minimize disruptions to Ericsson's existing ERP estate, ensuring a smoother transition and integration process.

Data and AI-Driven Decision Making

The second track emphasizes the use of data and AI to improve decision-making processes, increase operational efficiency, and develop new value sources. This approach is led by Esra Kocatürk Norell, Vice President of Customer Experience, Enterprise.

Significance for Women in Tech Leadership

This development also highlights the role of female executives like Esra Kocatürk Norell in steering technological transformations, reflecting the broader presence and contributions of women in tech leadership.

Strategic Implications

Industry observers suggest that Ericsson's dual-track strategy, balancing system modernization with AI-driven insights, could offer a framework for other tech companies aiming to integrate AI into their operations. Organizations prioritizing such strategies may enhance agility and innovation in a rapidly evolving tech landscape.